THE HUB TERMS & CONDITIONS

Buzz Corporation Ltd t/a Briannajohnston.com (referred to hereafter as the “Service Provider” “Briannajohnston.com”, “we”, “us” or “our”) is a limited company registered in England under company number 12737168, whose registered address is First Floor Office, 3 Hornton Place, London W8 4LZ.   

These terms and conditions govern your subscription to The Hub.  By subscribing to The Hub, you agree to comply with these terms.  If you do not agree, you may not subscribe or access The Hub. 

1. Information

Unless the context otherwise requires, each reference in these terms to: 

1.1       “writing”, and any similar expression, includes a reference to any communication effected by electronic or similar means;

1.2       a statute or a provision of a statute is a reference to that statute or provision as amended or re-enacted at the relevant time, including secondary legislation made from time to time;

1.3       a reference to “these Terms and Conditions” is a reference to these Terms and Conditions as amended or supplemented at the relevant time;

1.4       a reference to a "Party" or the "Parties" refer to the parties to the Contract;

1.5       these terms apply to all services that you instruct us to provide and cannot be varied or amended except in writing and signed by both parties;

1.6       where these terms and conditions relate to more than one person, the liability is joint and several.  invoices are payable by you, regardless of any arrangement you may have with any third party;

1.7       where services are accepted and/or purchased on behalf of a company or other legal entity you confirm that you have the authority to enter into such an agreement with me;

1.8       where you are a Limited (Liability) Company, we require Director(s)/Controlling Shareholder(s) to guarantee your liabilities to us or provide suitable security for payment.  We reserve the right to suspend all work until satisfactory guarantees are provided;

1.9       the headings used in these terms are for convenience only and shall have no effect upon the interpretation of these terms;

1.10     words imparting the singular number shall include the plural and vice versa; and

1.11     references to any gender shall include the other gender.

2.  Access to and Use of Our Site and Services

2.1       Access to Our Site, The Hub, is provided "as is" and "as available." We may suspend or discontinue access without notice due to technical issues, maintenance, or updates.

2.2       You are responsible for ensuring your own equipment and internet connection are suitable to access The Hub.

2.3       Any person under the age of 18 is not permitted to subscribe to or access The Hub.

2.4       We may alter and update the website (or any part of it) at any time.  If we make any significant alterations to the website), we will try to give you reasonable notice of the alterations.

3.  The Hub Subscription Details

• The Hub is a subscription service priced at £97/month, subject to price changes with 30 days' prior notice. The Hub membership has a 3 month minimum commitment.

The subscription includes:

• A vault of training materials.
• Periodic new training materials.
• Audio content provided via Telegram.

3.2       We reserve the right to modify the format and frequency of content delivery to ensure flexibility and subscriber satisfaction.

3.3       We shall be responsible for ensuring that we comply with all statutes, regulations, bye-laws, standards, codes of conduct and any other rules relevant to the provision of the Social Media Marketing and Business Coaching Services.

4.  Fees and Payment

4.1       Payment for The Hub is charged monthly in advance.

4.2       Subscriptions are subject to VAT where applicable.

4.3       Fees are payable via Stripe account for the purpose of making automatic, recurring payments. The Client hereby authorises the Service Provider to charge the designated Stripe or PayPal account for all applicable fees and charges as per the terms of this Agreement.  In exceptional cases or as mutually agreed upon by both parties, the Client may make payments via the Bank's Automated Clearing System (BACS). The Firm shall provide the Client with the necessary bank account details and reference information for such payments. The Client shall ensure that BACS payments are made in a timely manner and that any associated fees or charges are borne by the Client.

4.4       All payments shall be made in GBP (sterling) in cleared funds to such bank as we may from time to time nominate, without any set-off, withholding or deduction except such amount (if any) of tax as is required to be deducted or withheld by law.

4.5       Any sums which remain unpaid following the expiry of the period set out on the invoice shall incur interest on a daily basis at 8% above the base rate of Lloyds Bank from time to time until payment is made in full of any such outstanding sums, as well as any other statutory compensation.  Interest will accrue on a daily basis from the due date for payment until the actual date of payment of the overdue sum, whether before or after judgment.

4.6       If we are required to issue proceedings to recover any fees or disbursements and we are successful in such proceedings, you agree that you will pay our legal/advisory costs of such proceedings even if the amount claimed is suitable for the small claims track.

5.  Cancellations and Refunds

• The Hub: Subscribers may cancel at any time by notifying us via email at [email protected]. Access continues until the end of the current billing period. No refunds are provided for partial months.
• We do not offer refunds for cancellations or unused time during a subscription period. Refunds may only be provided if we fail to deliver the services promised under these Terms, in which case any refund will be limited to the fees paid for the undelivered portion of the service. 

6.  Service Provision

• Access to The Hub is provided upon payment confirmation.
• We reserve the right to modify or update the services to ensure quality and relevance.

7.  Intellectual Property Rights

7.1       All content provided through The Hub is owned by us or licensed to us and is protected by intellectual property laws.

7.2       We do not permit the user, without prior written consent from us to:

7.2.1    Copy our content;

7.2.2    Distribute our content; adapt, modify or translate the content; 

7.2.3    Use, lease or attempt to grant others the right to our content; or

7.3       With respect to third-party intellectual property that is featured on our website - this may be owned by a third party and does not belong to us and remains the property of the third-party proprietor.  Therefore, you agree not to access or use third-party intellectual property.

7.4       If you believe that content made available by us infringes any copyright or intellectual property rights please contact us at [email protected] with your concerns or request to remove the allegedly infringing content and supply us with the information that will enable us to locate the alleged infringing content.

 

8.  Liability, Indemnity & Insurance

8.1       We shall ensure that we have in place at all times suitable and valid insurance and copies of certificates are available upon request.

8.2       Our total liability for any claims arising from or related to your subscription is limited to an amount equal to the fees you paid for the subscription in the two months immediately preceding the date the claim arose. 

8.3       To the maximum extent permitted by law, We are not liable for business losses, including lost profits or revenue, resulting from your subscription.

8.4       Nothing in these terms and conditions shall limit or exclude our liability for death or personal injury resulting from its negligence, fraud or fraudulent misrepresentation, or other forms of liability that cannot be excluded or limited by law.

8.5       Neither Party shall be liable to the other or be deemed to be in breach of the terms by reason of any delay in performing, or any failure to perform, any of that Party’s obligations if the delay or failure is due to any cause beyond that Party’s reasonable control.

9.  Warranties

9.1       We warrant that:

• The services provided under The Hub will be performed with reasonable skill and care.
• The digital content provided (e.g., training materials, and audio content) will match the description provided at the time of subscription.

9.2       We do not warrant that:

• Access to The Hub will be uninterrupted, error-free, or completely secure.
• The services or digital content will achieve specific results or meet all individual business needs.

9.3       All warranties, representations, conditions, or other terms that may be implied by statute or common law (including fitness for a particular purpose and satisfactory quality) are excluded to the maximum extent permitted by law.

9.4       Subscribers acknowledge that:

• The Hub involve ongoing development, and specific features, content, or delivery methods may vary over time.
• Any coaching, advice, or training provided is intended as general guidance and does not constitute specific business, legal, or financial advice.

9.5       Our total liability for breach of warranty is limited to re-performing the services or refunding the subscription fee for the affected period, at our discretion.

10.  Confidentiality

10.1     Each Party undertakes that it shall, at all times during the continuance of any Services and even after the termination or expiry:

10.1.1     keep all Confidential Information strictly confidential;

10.1.2     not disclose any Confidential Information to any other party without written consent;

10.1.3     use Confidential Information solely for the purposes outlined in these terms;

10.1.4     not make any copies or records of Confidential Information or part with possession of any Confidential Information; and

10.1.5     ensure that none of its directors, officers, employees, agents, sub-contractors or advisers adheres to these confidentiality obligations.

10.2     Either Party may disclose any Confidential Information to:

10.2.1  any employees, officers, governmental or other authority or regulatory body; or

10.2.2   If the information becomes public knowledge through no fault of the disclosing Party, provided non-public portions remain confidential.

11.  Data Protection

• We are committed to protecting your personal data and will handle it in accordance with all applicable UK data protection laws, including:
• The UK General Data Protection Regulation (UK GDPR);
• The Data Protection Act 2018; and
• The Privacy and Electronic Communications Regulations 2003 (PECR), as amended.
• Personal data will be handled in accordance with our Privacy Policy, available on Our Site.

12.  Term and Termination

• Termination by Us - We may terminate your subscription to The Hub immediately if:
• You breach these Terms and fail to remedy the breach within 7 days of receiving written notice;
• You fail to make payment when due and do not resolve the non-payment within 48 hours of notice;
• We are unable to provide the services due to circumstances beyond our control; or
• We decide to discontinue The Hub, in which case you will receive at least 30 days' notice and a pro-rata refund for any unused period.
• Termination by You
• You may terminate your subscription at any time by providing written notice via email. Termination will take effect at the end of the current billing period. No refunds will be provided for partial months. 

12.3        Consequences of Termination

12.3.1 Upon termination:

• Access to The Hub including all content and community features, will be revoked at the end of the applicable notice period.
• You must immediately cease using any content or materials provided under your subscription.
• Any unpaid fees or amounts due must be settled within 14 days of termination. 

•  Force Majeure

13.1     Neither Party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that Party.  Such causes include, but are not limited to power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, pandemic, epidemic, governmental action or any other event that is beyond the control of the Party in question.

13.2     In the event that a Party cannot perform their obligations hereunder as a result of force majeure for a continuous period of 4 weeks, the other Party may at its discretion terminate the Agreement by written notice at the end of that period.  In the event of such termination, the Client shall agree to pay for all work completed up to the date of termination. 

•  No Waiver

No failure or delay by either Party in exercising any of its rights shall be deemed to be a waiver of that right, and no waiver by either Party of a breach of any provision of these terms shall be deemed to be a waiver of any subsequent breach of the same or any other provision.

•  Assignment

15.1     We may transfer our rights and obligations under these Terms to a third party (e.g., if the business is sold). You will be notified in writing, and your rights will remain unaffected. The third-party will assume our obligations under these Terms.

15.2     You may not transfer your rights or obligations under these Terms without our prior written consent.

15.3     We may fulfil our obligations through agents, employees, consultants, or subcontractors, and their actions will be treated as our own for the purposes of these Terms.

•  Relationship of the Parties

Nothing in these terms shall constitute or be deemed to constitute a partnership, joint venture, agency or other fiduciary relationship between the Parties other than the contractual relationship expressly provided for.

• Complaints procedure

If for any reason you are dissatisfied with the Service provided, you should, first of all, refer it to the complaints team at [email protected] or to our registered address: First Floor Office, 3 Hornton Place, London, United Kingdom, W8 4LZ.

•  Notices

18.1     All notices under these terms shall be in writing and be deemed duly given if signed by, or on behalf of, a duly authorised officer of the Party giving the notice.

18.2     Notices shall be deemed to have been duly given:

18.2.1   when sent, if transmitted by e-mail when a successful delivery report or return receipt is generated; or

18.2.2   on the second business day following mailing, if mailed by national ordinary first-class mail, postage prepaid; or

18.2.4   when delivered, if delivered by courier or another messenger during normal business hours of the recipient.

In each case, notices shall be addressed to the most recent address or e-mail address notified to the other Party.

•  Severance

In the event that one or more of the provisions of this Agreement is found to be unlawful, invalid or otherwise unenforceable, that / those provision(s) shall be deemed severed from the remainder of these terms.  The remainder of these terms shall be valid and enforceable.

•  Alternative Dispute Resolution

In the event of any dispute between the Parties arising out of or in connection with any Agreement, the Parties agree to enter into mediation/ADR in good faith to settle that dispute. The Parties shall attempt to resolve any dispute arising out of or relating to any Agreement through negotiations between their appointed representatives who have the authority to settle such disputes.  The costs of mediation/ADR are to be split equally between the parties.

•  Law and Jurisdiction

21.1     These terms shall be governed by and construed in accordance with, the laws of England and Wales.

21.2     Any dispute, controversy, proceedings or claim between the Parties relating to these terms shall fall within the jurisdiction of the courts of England and Wales.